Custom Design/Build Outdoor Leisure Space

Customer Satisfaction Survey (for those just completing their project)

In order to provide high quality customer service, this survey is used as a tool for continuous improvement.  We value your comments and use them to do a better job.  Please answer the survey honestly so that we may effectively improve our services to you, our valued client.

Thank you for your time and feedback.  It is very valuable!

--The Team at Craig Sundecks and Porches

Question

Rating
(Poor)

(Outstanding) 

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1.  Did the crew generally work full and complete days?

2.  How was the daily cleanup of the project?
3.  How was the crew's daily productivity?
4.  Was the crew friendly and courteous?
5.  How well did the crew communicate with you?
6.  Was the appearance of the concrete footers finished of smooth and without debris?
7.  Did the crew pay close attention to details?
8.  Was all wood & concrete debris removed from the job site at completion of the project?
9.  Was all scattered nails and staples removed from surrounding grass area at completion of project?
10.  Was the project left free of dirt & saw dust?
11.  Was the finished project completed to your satisfaction?
12.  Were you satisfied with the finishing qualities of your exterior painted porch trim?
13.  Were you satisfied with the finishing qualities of your stained and /or sealed surfaces?
14.  Were you satisfied with the finishing qualities and professionalism of your electrical work?
15.  Were you satisfied with the finishing qualities and professionalism of your patio work?
Can we include you on our Customer Reference List?

Comments:
Customer:
Crew:

 

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